Read & explore · about 20 minutes
Follow one promise
The free reader starter introduces the idea, maps a service’s dependencies, and walks through a fictional flood-warning example.
Open the free starterPractice / free tools
Begin with a decision close to you. Trace what must connect for a promising idea to improve someone’s life—and choose one useful question to investigate next.
Choose a starting pointUse these on your own or with a small group. Everything here is available now.
Read & explore · about 20 minutes
The free reader starter introduces the idea, maps a service’s dependencies, and walks through a fictional flood-warning example.
Open the free starterThink & write · at your own pace
Put a live question, the people and places affected, and the missing evidence on one short working sheet. Leave with a next inquiry.
Start your briefDiscuss together · 45 minutes
Use a self-led discussion guide with colleagues, a reading group, or people who see a service from another position.
Use the discussion guideThese are analytical tools. Completing them does not certify a proposal or authorize an action.
Your working sheet
Aim for a one-page brief: short notes are enough. Choose a decision that is open now, within a named place or service. Keep unknowns visible.
Keep three claims separate
A gain in one does not establish a gain in the others.
An invented library service. No real-world results are claimed.
Decision. A library is considering an AI assistant that drafts answers about local services. The open question is what to investigate before considering a pilot.
Life condition. Residents can reach relevant help without repeated, unsuccessful referrals. Faster answers alone would not show this.
Affected interests. Include people who do not use the website, library staff, service providers, and unpaid helpers. Check whether equipment and energy use create material environmental burdens.
Connections. Current service information → a staff-reviewed answer → an accessible contact route → a provider with capacity. The last connection is unverified. Staff retain decisions about live use.
Evidence. A supplier demonstration shows draft answers. It does not establish reachable support. Outdated eligibility information or unavailable appointments would challenge the promise.
Next inquiry. Propose checking three sample referral routes with providers and people who use the service. The outreach lead is a proposed owner, pending acceptance and agreement on staff time. Set a review date when accepted; keep the current help desk available.
Your notes stay in this page.
This form does not send your answers anywhere or save them automatically. Use role names where personal details are unnecessary. Download your notes before leaving or reloading.
You can download at any point. Unanswered fields are marked “Not recorded.”
Make the inquiry useful
Invite someone who encounters the service differently to identify what is missing. Record disagreements, confirm who accepts the next inquiry, and return on the review date to examine what actually changed.
Use the 45-minute guideThe decision brief and discussion guide are original, condensed adaptations of Chapters 8 and 20 and Worksheets 1, 3, 6, and 9 of The Intelligent Ecosystem by Idriss Enayat. The full worksheets develop these questions in greater depth.